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William Dalrymple (historian)

Niva Bupa Health Insurance Company
FormerlyMax Bupa Health Insurance Company Limited
Company typePublic
IndustryInsurance
Founded2008; 17 years ago (2008)
Headquarters,
India
Area served
India
Key people
Krishnan Ramachandran (MD and CEO)
C. B. Bhave (Chairman)[1][2]
ServicesHealth insurance
ParentTrue North
Bupa
Websitewww.nivabupa.com

Niva Bupa Health Insurance Company Limited (Niva Bupa) is an Indian health insurance company, founded in 2008 and headquartered in New Delhi. It is a joint venture between Indian private equity firm True North, and the UK based healthcare services company Bupa. The company is regulated by the Insurance Regulatory and Development Authority of India (IRDAI).[3]

History and overview

Niva Bupa Health Insurance was founded in 2008 as a joint venture between Max India and Bupa and started operations in 2010.[4][5]

In Jun 2011, it integrated with Insurance Regulatory and Development Authority's Integrated Grievance Management System in real-time, which made the company the first health insurance company in India to have such a system.[6]

In April 2019, the company launched 'AnyTimeHealth (ATH)' machines that allow customers to buy health insurance cover in a few seconds.[7]

In February 2019, Max India's entire 51 per cent stake was acquired by Fettle Tone LLP, an affiliate of private equity firm True North for 1,010 crore (US$120 million).[3][8] It distributes its policies through its agency force and bancassurance partners HDFC Bank, SBI Bank, Federal Bank, Axis Bank Karur Vysya Bank, Bank of Baroda, Indian Bank and IDBI Bank.[9][10][11][12]

Violations

Insurance Regulatory and Development Authority of India (IRDAI) has imposed penalty totaling Rs.20 lakh on Niva Bupa formerly known as Max Bupa Health Insurance Company Ltd. for four violations, one of which pertains to timelines for settling claims.[13]

See also

References